The Future of Public Transportation: Moovit Global Public Transport Report

Moovit analyzed millions of trip requests performed globally in 2020 by its user base to reveal fascinating insights about global transit trends. Combined with user research, its Global Public Transport Report portrays a colorful picture of the way people move around cities. It also provides current metrics on the demand for mobile payment for mass transit rides and new transportation options, such as future robo-taxi services.

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Image credit: Moovit

Moovit, an Intel company, a leading mobility-as-a-service (MaaS) solutions provider and creator of the top-ranking urban mobility app, launched its 2020 Global Public Transport Report. The annual report brings together data analysis from tens of millions of trip requests performed by Moovit app users with user research in 104 cities across 28 countries.

The result is a comprehensive breakdown of how people moved around their cities last year, including COVID-19’s harsh blow on public and shared transportation usage. It offers solution integrators, transportation agencies, and municipalities the ability to gain insights into what riders need to feel safe.

Behavioral Mobility Insights

Moovit’s millions of app users around the world make it uniquely positioned to provide behavioral mobility insights that answer the many questions about transportation usage, especially as it has been impacted by COVID-19.

Data revealed in the 2020 Global Public Transport Report indicates that public and shared transportation riders are open to new transit options that are considered safe and convenient, such as future robo-taxi services.

To fulfill its shared MaaS vision, Mobileye, a leader in autonomous vehicle technology and Moovit’s sister company, plans to harness Moovit’s mobility behavioral insights to offer autonomous MaaS in key markets globally. Together, Moovit’s urban mobility app used by millions and deep understanding of mobility patterns will enable Mobileye to begin offering robo-taxi services, both as standalone and in partnership with transit operators in 2022.

Statistics show 50% Americans are using public transit less frequently

Image credit: Moovit

Demand for Mobile Payment

Moovit’s 2020 report includes two new categories: COVID-19 impact on public transit usage, and mobile payment demand for mass transit rides. Additional report metrics include the duration of a one-way public transit commute, wait time at stops/stations, walking distance as part of a one-way commute, number of transfers, total trip distance, rider feedback, plus micro-mobility (bike and scooter) usage frequency, including why it’s used and barriers to adoption.

The Global Public Transit Report revealed the following insights:

  • Specifically due to COVID-19, 39 percent of American transit riders want to know how crowded a public transportation vehicle is before they board.
  • Attributed significantly to stay-at-home orders, almost 50 percent of American transit riders are using public transportation less frequently or not at all.
  • In the US, 46 percent of riders most likely or definitely want mobile payment methods for a safer mass transit journey. However, NYC has the highest COVID-19 related deaths among all U.S. cities, yet 44 percent of New Yorkers are not interested in mobile payments for public transit.
  • For the second year in a row, Miamians endured the longest public transit commute durations, while Pittsburgh riders enjoyed the shortest.
  • In Los Angeles, 30percent of riders wait at stops and stations for more than 20 minutes during a one-way commute—the worst in North America.

Dive into the Transit Data 

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